Refund Policy

We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we’re here to help.

Returns:

• Products can be returned within 14 days of delivery.
• To be eligible for a return, the item must be unused and in the same condition that you received it.
• Returns are not accepted for opened or used handmade soap due to hygiene reasons, unless the product is defective.

Refunds:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, the refund will be processed within 7 business days and automatically applied to your original method of payment.

Contact for Returns:
Email: info@luckycraftsgb.com
Phone: 07708750627
Address: 76 Saint Stephens Road, Flat 4, TW3 2BN